TTEC Stock Discussion
TeleTech Holdings, Inc. Description
TeleTech Holdings, Inc., together with its subsidiaries, provides customer experience management solutions in the United States and internationally. The company operates in four segments: Customer Management Services, Customer Growth Services, Customer Technology Services, and Customer Strategy Services. The Customer Management Services segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environment. The Customer Growth Services segment provides the technology-enabled sales and marketing solutions. The Customer Technology Services segment offers the hosted and managed technology offerings comprising acquired assets of eLoyalty. The Customer Strategy Services segment provides the customer experience strategy and data analytics offerings. The company serves automotive, broadband, communications, financial services, government, healthcare, logistics, media and entertainment, retail, technology, and travel industries. TeleTech Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
Industry: Business Services
Keywords: Broadband E-Commerce Customer Relationship Management Technology Services Microeconomics Brand Management Services Marketing Customer Management Travel Industries Customer Analytics Customer Experience Systems Experience Management Solutions Sales And Marketing Solutions Technology Offerings
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