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Cost-cutting, GenAI Drive Contact Center Outsourcing
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Companies Tap AI for Next-gen Application Development
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| Oct 11 |
European Contact Centers Turn to Advanced CX Tools to Reduce Turnover
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| Oct 10 |
AWS Ecosystem Providers in the U.K. Pioneer GenAI Use Cases
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| Oct 9 |
Australian Firms Inject AI, Automation into Contact Centers
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Information Services Corp (IRMTF) Q2 2024 Earnings Call Highlights: Record Revenue and ...
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Information Services Group Inc (III) Q2 2024 Earnings Call Highlights: Navigating Challenges ...
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AI Strengthens Analytics for Life Sciences, Healthcare
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| Oct 9 |
Brazilian Firms Invest in Contact Center Innovations
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| Oct 8 |
Workday’s Analytics, Integration Help U.S. Firms Excel
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